KH
Kay H
1 reviews | Active since Apr 2015
06 May 2015, 09:45
UNBELIEVABLE!!!
Once again Telkom ADSL has been off since Sunday ... I reported the fault on Monday, Ref K040415 on Tuesday & on Today again by automatic fault reporting ... today I finally gathered the patience to hold on (on my cel phone because the land line is not working) for the call centre to find out what is happening & when they eventually answered 20 mins later, the woman was EXTREMELY rude & when I asked for her name she PUT THE PHONE DOWN ON ME!!! this happened at 9h33 on wednesdaty morning ... TELKOM GET YOUR ACT TOGETHER.!
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Telkom's replyOfficial
06 May 2015, 11:11Hello sadfaceme,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM108790.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM108790.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Best regards,
Telkom's reply06 May 2015, 11:11
Official
Hello sadfaceme,
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM108790.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Thank you for your post.
Kindly be advised that we are currently investigating your line issue and we will revert back to you with feedback.
Your Social Media reference number is SM108790.
We sincerely apologise for the inconvenience caused.
Should you have any further queries, please e-mail us at ***.
Regards
Tebogo Mongale
Telkom Social Media Team
Best regards,