Unbearably poor service from Telkom

<p>I have logged a fault for my ADSL line with Telkom since 15/04/2016 (ref 331CRK150416) to this day as promised that a technician will come and fix my line, only got a sms that the fault is in hand with the technical repair division and there is no communication thereafter I have to always call their call centre where my fault is "escalated" to their misterious technicians who you cannot even communicate with directly this is really tiring as my employers are advising me to get an alternative service provider that will provide better and faster service to their customers. </p>