Unauthorized Spending Limits

<p>I've been a Telkom contract holder for years now , for some reason I do not receive my monthly invoices by post or email . Anyway , I called in on Monday to find out why my bill has been so high for the past few months, I spoke to a gentleman and he advised me that my spending limit has been permanently increased . Firstly , I did not give consent or authorization for this , secondly , I did not receive any correspondence for this . I WANT ALL MY MOMEY BACK, My contract plan is R229 however billed over R400 a month , please note that I will not take this lightly , I will be sending you guys to the Ombudsman if this is not sorted out . Please do not even try patronize me and tell me you sent a sms or email for this , when I signed my contract we agreed on R229 nothing more or else . </p> <p> </p> <p> </p>