Unauthorized, *******, ******** debit orders !!! Telkom

I was debited twice for the month of October, UNBELIEVABLE, R2000 debits for an account which costs R900, is this maybe a new idea of *******ly and forcefully taking money from customers bank accounts to maybe pay the salaries of the Telkom staff? Since Telkom has not been doing so well financially?

My account has fallen in arrears, you guys debited me twice after receiving my payment for the month of October, even after calling and speaking to Telkoms customer care, the lady IRIS advised me there was an error on there side and she has escalated it, there wont be any fees or penalties, later I see Telkom debited my account for R760, I called into Telkom again and another lady advised me that this was gone to the collections department and if she had to reverse this it would take 14 days, I decided to let it be.

Today AGAIN telkom debits me R350, I am at my height of frustration, I do not have the time to keep dealing with *********** people, I want Telkom to resolve this matter ASAP. If I do not have the funds back in my account by COB on friday I am taking this up with ombudsman.

Many other people will tolerate this injustice, but I wont, I'm not one of those who stays quite, YOU can not help yourself to my account when you feel.

Contact me on ***, I will not have this *******