PT
Precious T
1 reviews | Active since Sept 2011
20 Apr 2017, 15:14
Unauthorized deductions
<p>Greetings </p> <p> </p> <p>I'v been using Telkom 8ta mobile for the last few years and lately I'm just experiecing ******* deductions by Telkom from my bank account. I've made several calls and the consultant are also not assiting at all. I send this message as a request to have a meeting with one of your people responsible for billing queries. </p> <p> </p> <p>Kind Regards</p> <p>Precious</p>
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Telkom's replyOfficial
20 Apr 2017, 18:45Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply20 Apr 2017, 18:45
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
PT
Precious T's updateReviewer Update
16 May 2017, 08:38Greetings
As I thought this would have stoped this morning wake up to a R5000 deduction from my account, still unauthorized.
What is really happening here?
When I wrote this post it was R3000 deducted from my account of which Telkom couldn't pick it up o thier system even after days.
PT
Precious T's update16 May 2017, 08:38
Reviewer Update
Greetings
As I thought this would have stoped this morning wake up to a R5000 deduction from my account, still unauthorized.
What is really happening here?
When I wrote this post it was R3000 deducted from my account of which Telkom couldn't pick it up o thier system even after days.