Unauthorized debits
I've been debited for anounts ranging from R149 to R500 for a mobile device from Telkom that I have never received since December 2017. I've made contact wirh Telkom Mobi to no avail. I had the debit reversed last month and pur a stop at my bank and...lo and behold! My account now gets debited for R500.... The lady that answered my call has been of no help.... Telkom puts you on hold for such long periods of time anx when you're eventually transferred to the dept that should be helpful....it turns out to be another unhelpful end!!!! Am so annoyed and fed up!!
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Replies (2)
Telkom's replyOfficial
21 Jul 2018, 07:51Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply21 Jul 2018, 07:51
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
21 Jul 2018, 07:52Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply21 Jul 2018, 07:52
Official
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,