MX
Marylee X
1 reviews | Active since Dec 2016
17 Mar 2018, 11:44
Unauthorized debiting of my account
Telkom is devoting my account after I cancelled my contract. It was a mission in itself to cancel my contract and now I am still bein charged. They have the worst service I have ever encountered. I will never take out a Telkom contract their customer service is non existent.
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Replies (3)MX
Marylee X's updateReviewer Update
05 Jun 2018, 09:36Thank you.
MX
Marylee X's update05 Jun 2018, 09:36
Reviewer Update
Thank you.
MX
Marylee X's updateReviewer Update
01 Aug 2018, 14:39Good day. You said all penalties were waivered and my account was credited, I have just received an sms saying my account has been handed over to the attorneys. Your accounts department is not on the same page. Please can this be rectified. It has been 8 months and I am still dealing with this issue and it should have been a simple issue to resolve. This customer service is terrible.
MX
Marylee X's update01 Aug 2018, 14:39
Reviewer Update
Good day. You said all penalties were waivered and my account was credited, I have just received an sms saying my account has been handed over to the attorneys. Your accounts department is not on the same page. Please can this be rectified. It has been 8 months and I am still dealing with this issue and it should have been a simple issue to resolve. This customer service is terrible.
MX
Marylee X's updateReviewer Update
01 Aug 2018, 14:39Good day. You said all penalties were waivered and my account was credited, I have just received an sms saying my account has been handed over to the attorneys. Your accounts department is not on the same page. Please can this be rectified. It has been 8 months and I am still dealing with this issue and it should have been a simple issue to resolve. This customer service is terrible.
MX
Marylee X's update01 Aug 2018, 14:39
Reviewer Update
Good day. You said all penalties were waivered and my account was credited, I have just received an sms saying my account has been handed over to the attorneys. Your accounts department is not on the same page. Please can this be rectified. It has been 8 months and I am still dealing with this issue and it should have been a simple issue to resolve. This customer service is terrible.