unauthorized debit orders by TELKOM

I opened a wifi data account from Telkom on the 15th October 2015 for R199.<br> i was informed the services will be activated immediately of which that was not the case.<br> For three days i was taken from pillar to post and i was still not connected. I then terminated the contract and returned the router to the store. The contract was cancelled and the router remained at the telkom store. Since then, Telkom is deducting R940 from my account. On inquiry, they informed me that it is the cancellation costs. I did not use the router as the services were never activated and now i must still pay for that? Telkom refuse to cancel the debit order.<br> i am now with another service provider and i am very happy. Telkom please stop taking money from account. i have also taken the mater to the sunday times consumer.