JB
Jana B
1 reviews | Active since Mar 2009
11 Dec 2016, 16:04
Unauthorized debit orders
<p>Please can someone from you credit / account department contact me? I could not in the last 3 months get into contact with them. You promised cancellation of a contract on upgrading. But I had 2 contracts running for quite a while. You keep putting through unauthorized debit orders. And i get no satisfactory answers</p>
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Replies (2)
Telkom's replyOfficial
12 Dec 2016, 10:35Good morning.
Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply12 Dec 2016, 10:35
Official
Good morning.
Sorry for the delay and inconvenience caused. This matter will be escalated for urgent attention and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
JB
Jana B's updateReviewer Update
14 Dec 2016, 09:28Is there any way I can contact your finance department? I did receive one missed call from a private number on Monday. I assume it was them. No message was left. Please take into account that I am working full time and might not always be able to answer the phone.
JB
Jana B's update14 Dec 2016, 09:28
Reviewer Update
Is there any way I can contact your finance department? I did receive one missed call from a private number on Monday. I assume it was them. No message was left. Please take into account that I am working full time and might not always be able to answer the phone.