cS
candice S
1 reviews | Active since Sept 2012
25 Feb 2016, 07:35
Unauthorized debit orders
I am being debited by telkom for no reason. I dont have an existing contract with Telkom and this is the second time telkom has debited my account. I logged a complaint with [Email Removed] after telephonically confirming with her that I dont have an account and I shouldnt be debited, this took place on the 26 Jan 2016. Today I was again debited over R700 and I am now not only ****ed off but I am completely annoyed that no one has bothered to follow up with me. I am going to take legal action against telkom for ********ly debiting my account.
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Telkom's replyOfficial
25 Feb 2016, 08:44Hello stormey25,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Telkom Social Media Team
Best regards,
Telkom's reply25 Feb 2016, 08:44
Official
Hello stormey25,
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Telkom Social Media Team
Thank you for making contact with us and brining this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Regards
Telkom Social Media Team
Best regards,