MM
Mbali M
1 reviews | Active since Aug 2018
07 Aug 2018, 15:28
Unauthorized debit orders
I HAVE A DEBIT ORDER OF +- R1900 ON MY BANK STATEMENT AND I HAVE NO ACCOUNT WITH TELKOM . I WENT TO ALBERTON TO REQUEST FOR ASSISTANCE , I SUBMITTED THE DOCUMENTS THAT THEY REQUESTED , TAKING TIME OUT OF MY BUSINESS SCHEDULE AND I DID NOT GET ASSISTANCE .............. I AM SICK AND TIRED OF REVERSING THESE DEBIT ORDERS AND GET CHARGED ..... I DO NOT HAVE A CONTRACT WITH YOU SO PLEASE DO NOT DEBIT MY ACCOUNT.
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Replies (3)
Telkom's replyOfficial
13 Aug 2018, 10:35Hi Mbali
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
Telkom's reply13 Aug 2018, 10:35
Official
Hi Mbali
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
MM
Mbali M's updateReviewer Update
29 Aug 2018, 16:10IM STILL AWAITING FEEDBACK
YOUR ACCOUNTS TEAM HAS'NT CAME BACK TO ME
MM
Mbali M's update29 Aug 2018, 16:10
Reviewer Update
IM STILL AWAITING FEEDBACK
YOUR ACCOUNTS TEAM HAS'NT CAME BACK TO ME
MM
Mbali M's updateReviewer Update
29 Aug 2018, 17:04IM STILL AWAITING FEEDBACK
YOUR ACCOUNTS TEAM HAS'NT CAME BACK TO ME
MM
Mbali M's update29 Aug 2018, 17:04
Reviewer Update
IM STILL AWAITING FEEDBACK
YOUR ACCOUNTS TEAM HAS'NT CAME BACK TO ME