1 reviews | Active since Oct 2015
Unauthorized debit orders
And this morning I wake up again with a R1500 debit order sms from Telkommobi. <br> <br> I took out a contract in January 2015. Had the phone a couple of hours when I realized there is not sufficient signal at my flat to use the phone and started the process of cancelling the contract immediately, as I only took it out because they said it is easy to cancel. The phone was in it's box for the entire time I had it. In Perfect condition it was handed in to the Telkom office at Somerset Mall with no complaints. Yet, 9 months later, Telkom still has the audacity to withdraw unauthorised amounts from my account. I have had a R4509.19 amount withdrawn, last month again R1500 and now again R1500. Telkom Service = Money. NO Telkom Service = NO right to my money. I already paid 2 months contract fees just to have that phone in its box, which I accept, but this!? <br> <br> Whats up Telkom? You are making my blood boil. I will send you my medical expense bill together with my account going in arrears every time you withdraw these ridiculous amounts from my account. Every time I have to reverse the debit orders, it is stressful, not fair, and makes me seriously dislike Telkom! Never again <br> <br>
Thank you for making contact with us and taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,
Thank you for making contact with us and taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Best regards,
