Unauthorized debit orders!

Cancelled in Nov 2020, but they still debit every month. Was promised a call back by the manager of the agent (purely to get me off the phone), and no call. agent advising they cannot transfer calls because he is working from home.

Telkom has so much agents calling daily for sales, but they cant have the same when cancelling?

How can it be allowed that a business runs unauthorized debit orders on consumers and the media or any consumer protection agency cannot cover this, but their revenue growth can been published everywhere? No wonder their sales figures is growing its because its impossible to cancel after you signed up with them.