LZ
Lungile Z

1 reviews | Active since Jan 2015

02 Oct 2018, 11:12

unauthorized debit order from Telcom mobile

Hello Telkom

Telkom has debited my account with an amount of R757.44 without my permission. This is an unauthorized debit order. I don't have any contract with Telkom. This is ***** and I'm very furious because our bank accounts are not protected. Anyone can debit anytime. Telkom I want my money back. The description you have put on the debit order is TELKOMMOBI ********** 170105. Please cancel it, I have lost interest on any of your products since you've debited my account for contract that I don't have.

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Replies (1)
Telkom
Telkom's reply27 Oct 2018, 10:10
Official

Good Day

This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.

Please accept our apologies for the inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,