Unauthorized debit order from hell
<p>Hi am having a problem with this unauthorized debit orders that are taking place in my account, I think it's 3 companies using the same reference number but changes at the end. This people have been debiting my account since 22 Dec 2016 and yesterday I went to the bank for reversals and they debited my account again this morning and reference numbers are : PhoB EM- ********** -1, the other one is Kintel EM- ********** -3 the last one is Safe base EM-793574-2, the last time I checked I never agreed to any company to do any debit orders in my account. So you better bring back my money and block my account from your system or something is coming your way
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Replies (4)
Telkom's replyOfficial
08 Mar 2017, 09:57Hi mamotse-manavhela,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply08 Mar 2017, 09:57
Official
Hi mamotse-manavhela,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
14 Mar 2017, 14:41Hi Mamotse,
Please be advised that we are unable to trace any records with the provided ID number on our system.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply14 Mar 2017, 14:41
Official
Hi Mamotse,
Please be advised that we are unable to trace any records with the provided ID number on our system.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
14 Mar 2017, 14:41Hi Mamotse,
Please be advised that we are unable to trace any records with the provided ID number on our system.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply14 Mar 2017, 14:41
Official
Hi Mamotse,
Please be advised that we are unable to trace any records with the provided ID number on our system.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
16 Mar 2017, 10:58Hi Mamotse ,
please be advised that your query will be closed due to no response, we tried contacting you to get the details but your was on voicemail, kindly provide us with the details via email: ***, please quote the ref number on the subject line.
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply16 Mar 2017, 10:58
Official
Hi Mamotse ,
please be advised that your query will be closed due to no response, we tried contacting you to get the details but your was on voicemail, kindly provide us with the details via email: ***, please quote the ref number on the subject line.
Regards
Launa
Telkom Social Media Team
Best regards,