1 reviews | Active since Apr 2017
Unauthorized debit order
<p>Telkom mobile is debiting my account for a contract I did not request from them. I have notified Telkom mobile that I did not request for a new contract from them. They advised that they would stop the debits on my account and investigate the matter. Telkom mobile is, however, still debiting my account with amounts I know nothing about. </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Good day,
Thank you for your post & we apologize for the inconvenience caused.
Please send the documents below for further assistance to ***. Case ***4
Id copy, affidavit stating you never signed a contract with us & 3 months bank statement where you have been debited.
Kind regards
William
Telkom Social Media Team
Best regards,
Good day,
Thank you for your post & we apologize for the inconvenience caused.
Please send the documents below for further assistance to ***. Case ***4
Id copy, affidavit stating you never signed a contract with us & 3 months bank statement where you have been debited.
Kind regards
William
Telkom Social Media Team
Best regards,