unauthorized Debit order
<p>I woke up in a big shock this morning whit the amount of R3024 deducted off of my account. I do not have a Telkom mobile account and do not know how they can just deduct money out of your account. Now I have to pay bank fees due to the debit order that bounced and I think that Telkom must pay that fee. Do they not check if they have the peoples correct banking details before they just deduct money out of their account. I am very upset and cant believe that people are aloud to just take money out of your account. </p>
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Telkom's replyOfficial
02 Jul 2016, 18:39Good day natasha-eloff-storey
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Telkom's reply02 Jul 2016, 18:39
Official
Good day natasha-eloff-storey
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
02 Jul 2016, 18:41Your ***
Best regards,
Telkom's reply02 Jul 2016, 18:41
Official
Your ***
Best regards,
's updateReviewer Update
04 Jul 2016, 06:29Thank you, I spoke to one of your consultants on Friday, She says that I bought 2 phones in CAPE TOWN??? I stay in JHB. She asked me to email all my documents and a avidavid stating that I did not buy these phones. ********** this is her email address) But I have not heard anything from her. How can you sell phones to people and give them accounts if you have not made sure that this is their details? I am a victim of identity theft and now I have to pay bank charges and everything to make sure that you guys do not take money out of my account again. Next time make 100% that the person you sell phones to is the correct person who actually bought the phones form you.
's update04 Jul 2016, 06:29
Reviewer Update
Thank you, I spoke to one of your consultants on Friday, She says that I bought 2 phones in CAPE TOWN??? I stay in JHB. She asked me to email all my documents and a avidavid stating that I did not buy these phones. ********** this is her email address) But I have not heard anything from her. How can you sell phones to people and give them accounts if you have not made sure that this is their details? I am a victim of identity theft and now I have to pay bank charges and everything to make sure that you guys do not take money out of my account again. Next time make 100% that the person you sell phones to is the correct person who actually bought the phones form you.