Unauthorized debit order
<p>I have no existing or prior contracts with Telkom yet an amount of R1636 was just deducted from my account from Telkommobi. How are you able to debit money from my bank account without approval or consent from me? </p> <p>Ensure this money is transferred back as soon as possible.</p> <p> </p>
Hi SvenGW
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Hi SvenGW
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI***
Regards
Luleka
Telkom Social Media Team
Hi,
I am now receiving text messages telling me to pay or have my service suspended. What service?
How did Telkommobi obtain my personal details (bank account number, cell number etc.)? How will Telkommobi rectify the problems this caused w.r.t my other debit orders, seeing as how this was unplanned.
I was told the debits will continue until I can provide an affidavit, copy of my ID and bank statement to prove my non-existing account does not exist. I am unable to get to a bank in time due to my working hours. Should this continue, I have no choice but tot ake legal action.
Regards
Hi,
I am now receiving text messages telling me to pay or have my service suspended. What service?
How did Telkommobi obtain my personal details (bank account number, cell number etc.)? How will Telkommobi rectify the problems this caused w.r.t my other debit orders, seeing as how this was unplanned.
I was told the debits will continue until I can provide an affidavit, copy of my ID and bank statement to prove my non-existing account does not exist. I am unable to get to a bank in time due to my working hours. Should this continue, I have no choice but tot ake legal action.
Regards