Unauthorized debit deductions on my account

<p>I am so frustrated with Telkom, they keep debiting my bank when I have cancelled their contract in February 2016 already. Evertime I go into a branch and tell them that the contracvt has been cancelled and they should stop debiting my account, they tell me that they have no records of the cancellation and I need to cancel again. I want my money back and I want them to stop debiting my account. </p>