UNAUTHORIZED CLOSED ACCOUNT DEBIT ORDER

It has come to my attention that Telkom is taking advantage of me in February 2021 I went to Telkom shop in Mooirivier Mall to close the account due to Network Coverage as I couldn't use it in my area then in March I phoned them after a deduction and i was told there will be a last debit order in April due to my contract. But Telkom kept on deducting my bank account I went back to their shop to check with them CASELOG001 - ***1 and reassured the account was closed but furthermore to worsening things they kept on deducting and I kept on reversing the debit order as it cost me R45.00 per reversal. Telkom please stop deducting my account which i closed in February is not my problem that your consultants don't do their job professionally and I'm to be punished!!!! SOMEBODY IS NOT DOING HIS/HER JOB AND NEED TO ACCOUNT RESPONSIBILITY FOR THIS MESS!!!!! PLEASE LEAVE MY BANK ACCOUNT ALONE AND DO YOUR JOB!!!!