1 reviews | Active since Nov 2011
Unauthorized Charges Continues
I complained on HP regarding a premium SMS service that I was being billed for, which I had no knowledge of subscribing. I was advised this was canceled however this month I was billed again and my new Bill for October reflects another charge for 22 SMSes. Why was this not canceled?
Hi GQman,
Thank you for making contact with us. we have sent you an email.
Please be assured that we have sent your query to the Cancellation Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi GQman,
Thank you for making contact with us. we have sent you an email.
Please be assured that we have sent your query to the Cancellation Team for further assistance, they will be in contact with you.
Your reference number: ***3
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,