JK
Justin K
1 reviews | Active since Nov 2011
14 Sept 2017, 10:30
Unauthorized Charges
Every month for the past 5 months (at least) I have been billed for 25 premium SMSes that I am unaware of. I do not have any subscriptions or services linked to this number as this number is strictly for business. I have emailed Telkom mobile with no reply. These fees need to be refunded and ensure that I am not billed again for this.
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Replies (3)0
Replies (3)
Telkom's replyOfficial
14 Sept 2017, 15:40Hello GQman,
Please be advised that we have removed the SMSES from your account. Please check your emails as conformation of the removal.
Regards
Ntombi
Telkom Social Media Team.
Best regards,
Telkom's reply14 Sept 2017, 15:40
Official
Hello GQman,
Please be advised that we have removed the SMSES from your account. Please check your emails as conformation of the removal.
Regards
Ntombi
Telkom Social Media Team.
Best regards,
JK
Justin K's updateReviewer Update
14 Sept 2017, 23:45Thank you but without HP this would of continued in infinitum. Thanks anyway for the speedy response and assistance.
JK
Justin K's update14 Sept 2017, 23:45
Reviewer Update
Thank you but without HP this would of continued in infinitum. Thanks anyway for the speedy response and assistance.
JK
Justin K's updateReviewer Update
04 Oct 2017, 13:42I am still being charged for 22 SMS messages, why has this not been stopped?
JK
Justin K's update04 Oct 2017, 13:42
Reviewer Update
I am still being charged for 22 SMS messages, why has this not been stopped?