unauthorized billing

<p>my contract was supposed to end by September, I am still being billed without my acknowledgement.. When i phone the customer care, Ithey put me on hold until the phones drops itself( because they still want to confirm something:((((The service has really been very poor, & it seems like the agents dont care at all...Im really frustrated with Telkom,i had a terrible journey with them<br /><br /></p>