1 reviews | Active since Mar 2009
Unauthorised Landline Debits
What a hopeless company! I wanted my existing landline migrated to a new location around September 2018. After many weeks, they firstly inform me my existing landline has been cancelled (I never asked for it to be cancelled, but I was informed it has been).
Then a few weeks later, they sms me to say a technician will be coming to my new location to setup the line. The technician came, he advised me there isn't any copper infrastructure here, so I said fine I don't need it.
Months pass and fast forward to May 2019, I get a Telkom bill FOR THE LANDLINE THAT WAS CANCELLED! So I have not been billed from September 2018, but magically your useless systems pick up I now have the line again. I requested ANOTHER CANCELLATION which I was informed takes 30 days to action. As such, Telkom have still been billing me for this landline that I do not have, now I see that I get a June bill for over R1000! I WILL NOT PAY FOR YOUR MISTAKES! I reversed each ******* debit you have made to me from May 2019!
Stop sending me Telkom bills! Please, just do a google seach for telkom unauthorised debits, see what comes up! I'm not the only one. Fix your ****, useless infrastructure and billing processes! If you keep debiting me each month, I will keep reversing it!
