SO
Shiraz O

1 reviews | Active since Feb 2015

07 Jan 2016, 13:47

unauthorised debits raised by Telkom

Dear Sirs,<br> <br> I am addressing this letter of complaint in the hope that ultimately someone with authority to take decisions in order to resolve an on-going dispute concerning ******* and unauthorised debit orders in the amount of R320, 57 per month being raised on my banking account from Telkom from February 2015 up to the present time, totaling a current amount of R2882, 08 now *******ly being raised on my bank account.<br> <br> Telkom telephone recording, *** which proves the following:<br> <br> o I informed Telkom telephonically from Telkom Cresta timeously to collect the router to which they agreed as per tell call ref ***7. <br> o Regrettably, Sell Direct finally collected router after laying a complaint on HelloPeter which was never used <br> o Telkom asked me to email cancellation form which was done and Telkom reverted with Telkom Cancellation *** <br>

0
Replies (2)
Telkom
Telkom's reply08 Jan 2016, 06:16
Official
Hello SO_123,

Please accept our humble apologies for the frustration and inconvenience caused. We are liaisng with all the parties that handled your query and feedback will be provided.

Your social media reference number is SM184771.

Regards,
Joshua
Telkom Social Media Team
SO
Shiraz O's update03 Nov 2017, 16:36
Reviewer Update
Hi Joshua, I have now discovered that I have been listed as a bad payer with an overdue account. This has severely affected my rating at the banks as well as my career opportunities. Urgently remove my name immediately and provide the evidence of same, or else I will be taking legal action.