Unauthorised DebitOrders from TELKOM

<p>Since December 2016 Telkom has been debiting my bank account without authorisation. </p> <p> </p> <p>I logged several complaints/calls about this and they keep closing the calls without feedback nor resolving the problems. My frustration is that it is easier for Telkom or big companies to access your bank account and load a debit order than for you to change your physical address at the bank. </p> <p> </p> <p>Now, everytime I have to reverse these transactions and put blocks on while Telkom keep on changing the reference for the debit order to enable them to take the money.</p> <p>They have indicated in an email that they understand my frustration and note that I do not have the specific contract with them and will correct their records.</p> <p>NOTHING HAS CHANGED. </p> <p> </p> <p>I am disgusted by this bullying and abuse from Telkom and that they do not adhere to any procedures from a finance and business ethics perspective. They are *****ing my money and my bank is unable to assist me proactively, but rather reactively.</p> <p> </p> <p> </p>