CG
Craig G

1 reviews | Active since May 2016

17 May 2016, 11:10

Unauthorised Debitorder-urgent refund

<p>My account with Telkom was debited with an extra R562, TWO MONTHS AGO. I immediately contacted them, requesting more information. I was given a case number Case Nr - ***4; which I tried following up on several instances ,but I keep on getting told that they are dealing with my query ,but they keep on debiting my account.</p> <p> </p>

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Replies (1)
Telkom
Telkom's reply19 May 2016, 08:29
Official

Hi Craigg_


Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to attend and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team