Unauthorised debit orders

Do I need to to report Telkom for ***** in order for them to stop with the unauthorised debit orders on my account. I have to request the bank to reverse these payments on a monthly basis, since Mar 2018, which is an extreme inconvenience. The only mistake I ever made was to get a contract with you which had expired a year ago and I had communicated that I do not wish to renew.

Never mind the fact that when I went in to one of your stores to clear this up, they found a package on my account that I did not authorise. And the lady who assisted me told me that your call centre agents do this all the time just to meet targets. So now I must run around for an entire year trying to cleab up your mess. I am sick and tired of this.

Every time I go to the store they make me sign the same documents and I'm assured that next month there won't be any payment going through my account.

The debit order was about R200 initially and to date, Telkom is debiting my account with R900.

The bank has tried to stop your debit orders but Telkom uses different references and amounts every single time. It seems like you know exactly what you're doing. To say I am extremely annoyed with your service and dealing with you is an understatement.