hO
hannes O
1 reviews | Active since Apr 2018
04 Apr 2018, 18:13
unauthorised debit order
Today telkommobi billed me R599.00 on a debit order and I dont even have a telkommobi account or plan, I havent even authorised a debit so how can you #telkom load a debit order on my account!!!!
Rectify this emidiatly!
If any one has this same problem please let me know if you had this resolved or must I take this to court.
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Replies (2)hO
hannes O's updateReviewer Update
04 Apr 2018, 18:19sorry for the spelling!!!!! hahahahah
hO
hannes O's update04 Apr 2018, 18:19
Reviewer Update
sorry for the spelling!!!!! hahahahah
Telkom's replyOfficial
24 Apr 2018, 10:20Hi hannes O,
Thank you for making contact with us, we apologise for the late response.
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply24 Apr 2018, 10:20
Official
Hi hannes O,
Thank you for making contact with us, we apologise for the late response.
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,