BK
Ben K
1 reviews | Active since Jan 2013
30 Nov 2017, 09:41
Unauthorised Debit Order
Unauthorized debit order
I have no existing or prior contracts with Telkom yet an amount of R799 was just deducted from my account from Telkommobi. How are you able to debit money from my bank account without approval or consent from me?
Ensure this money is transferred back as soon as possible.
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Replies (2)
Telkom's replyOfficial
08 Dec 2017, 11:56Hello BenMann
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply08 Dec 2017, 11:56
Official
Hello BenMann
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
BK
Ben K's updateReviewer Update
08 Dec 2017, 12:01Well the debit order went of again today, even after I reported it to a Telkom branch on the 30th of November 2017.
BK
Ben K's update08 Dec 2017, 12:01
Reviewer Update
Well the debit order went of again today, even after I reported it to a Telkom branch on the 30th of November 2017.