SH
SANDRA H

1 reviews | Active since Nov 2010

07 Aug 2017, 11:35

Unauthorised Debit from Bank Account

<p>Telkom has been taking funds from my bank account for the past 12 months for which I have not authorised a debit order. They *******ly LINKED an LTE account that was never ACTIVATED to an existing CELL PHONE account and adding the LTE account without ANY authorisation to the existing debit order. I have visted the outlets, they are hopeless!!!!! I have spoken to customer services, but nobody ever gets back to me. EVERY MONTH TELKOM proceeds with the theft of my money. This has to stop now. I still have the old fibre optic data connection at my house, for which I pay every month. The LTE was NEVER ACTIVATED!!!! How can I pay for TWO connections at one home??????? I need unrgent intenvetion now. The monies taken from my bank account must be reversed and given back to me!!!!!</p>

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Replies (3)
SH
SANDRA H's update02 Oct 2017, 13:43
Reviewer Update
DEAR TELKOM, YOU STOLE ANOTHER R1,650 FROM MY ACCOUNT OVER THE PAST 2 MONTHS - NO RESOLVE AS YET SINCE YOUR REPLY OF 10 AUGUST 2017. WHAT A SHAME. PLEASE SUPPLY YOUR LEGAL DEPT DETAILS - I NOW NEED TO GO LEGAL AND LAY CHARGES. MY CASE REF NO ********** .
SH
SANDRA H's update02 Oct 2017, 13:45
Reviewer Update
TELKOM YOU HAVE NO RIGHT TO DEDUCT ONE CENT FROM MY BANK ACCOUNT SINCE YOU DO NOT HAVE A SIGNED DEBIT ORDER AUTHORITY!!!!!!!!!!!!!!!!!!!!!!! THIS IS THEFT AND *****!!!!!!!!!!!!!! BEWARE OF TELKOM THEY ARE ******S.
SH
SANDRA H's update11 Oct 2017, 09:58
Reviewer Update
DEAR TELKOM - NO REACTION....???? 15 months ongoing, and no resolve?? How is this decent? please commit to resolving my queries - ref no **********