SF
Shafiek F
1 reviews | Active since Jun 2014
15 Dec 2015, 14:28
Unauthorised debit
MY ACCOUNT WAS DEBITED OVER THE WEEKEND PAST AND THE DEBIT WAS RETURNED BECAUSE THERE WAS NO FUNDS AVAILABLE. TODAY MY ACCOUNT WAS DEBITED AGAIN AFTER MY GIRLFRIEND DEPOSITED MONEY INTO MY ACCOUNT. I WANT SOMEONE TO EXPLAIN THE UNAUTHORISED DEBITS AND HOW MY BANK CHARGES WILL BE COVERED.
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Telkom's replyOfficial
15 Dec 2015, 14:52Hello MSFryddie,
Thank you for bringing this matter to our attention,
As per our telephonic conversation,please be advised that this matter has been sent to our Billing team for further assistance and feedback will be provided.
Your Social Media ***
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Thank you for bringing this matter to our attention,
As per our telephonic conversation,please be advised that this matter has been sent to our Billing team for further assistance and feedback will be provided.
Your Social Media ***
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Best regards,
Telkom's reply15 Dec 2015, 14:52
Official
Hello MSFryddie,
Thank you for bringing this matter to our attention,
As per our telephonic conversation,please be advised that this matter has been sent to our Billing team for further assistance and feedback will be provided.
Your Social Media ***
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Thank you for bringing this matter to our attention,
As per our telephonic conversation,please be advised that this matter has been sent to our Billing team for further assistance and feedback will be provided.
Your Social Media ***
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Best regards,