Unauthorised debit

<p>Telkom account ********** 910001</p> <p>On our latest telephone account there was an unauthroised debit for WEB2050 Mobile Navigation Pin amounting to R325.00 plus VAT. When I queried this debit Telkom advised that we have to get to get in touch with Tridon as it had nothing to do with Telkom although they billed it and we have to pay it to them. I then tried several times to contact Tridon to be confronted with PLEASE BE PATIENT, YOUR CALL WILL BE ANWERED, But the call is never answered...On my insistence that .Telkom resolve the matter they did give me a reference number ********** 5 for this query but they never reverted back although I was promised it owuld be resolvedbetween 48 and 72 hours.</p>