Unauthorised closure of account
<p>I am extremely unsatisfied with the service I have received from telkom. On returning home today I noticed my Internet was disconnected. I phoned the customer care Center and they told me that the sales department has closed my account. I have just app**** for a telkom adsl line and have been using the Internet for over a week now. Now all of a sudden the sales team has closed my account without notifying me. The service representative I spoke to was unable to tell me anything. This is completely unacceptable customer service as I was not even notified that the adsl line would be disconnected. Needless to say there was no request or reason to do so! I am UTTERLY dissatisfied with telkom service. </p>
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