Unauthorised Billing

<p>I took out a data bundle for R199 with Telkom and everything went well for about 7months, then suddenly in June they debited R699.00 I went to their branch my query was poorly handled and the statement sent to me was questionable when i queried on e-mail no1 bothered to explain received an sms that query is resolved i reversed the debit. In July they debited R1313.17 even though i had not used their service since my last query, i have sent numerous emails via their e-mail and twitter acoount to to avail. The strange thing is that their data used to be depleted by the 20th of each month i would then wait for them to load data on the 1st of each month. With no communication or any instruction from me i am now told that the reason for the change in payment is that my account is uncapped i was never told of such and i never agreed to such as i know i cant afford to be paying such a ridiculous amount on data.</p>