dR
duran R

1 reviews | Active since Oct 2016

02 Oct 2016, 22:51

unauthorised billing

<p>my billing this month included a fee of R399.00. i have no new services with telkom on my business line ********** 371. i contacted telkom and was advised this was from Trudon. why is any other person allowed to debit my telkom bill more especially without my consent. </p>

0
Replies (1)
Telkom
Telkom's reply03 Oct 2016, 10:34
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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