rM
rebone M
1 reviews | Active since Apr 2015
30 Nov 2016, 16:56
Unauthorised bill
<p>Dear telkom</p> <p>please stop debiting my account. Its irritating nd inconveniencing. I can not keep on making reversals every end of the month because of ur incompetency.</p>
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
30 Nov 2016, 21:16Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply30 Nov 2016, 21:16
Official
Good Day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
05 Dec 2016, 11:33Hi,
Thank you for taking our call.
Our email address is: ***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply05 Dec 2016, 11:33
Official
Hi,
Thank you for taking our call.
Our email address is: ***
Regards
Launa
Telkom Social Media Team
Best regards,
rM
rebone M's updateReviewer Update
09 Dec 2016, 08:48telkom
if there is no need to kep writting about the same matter, and yet im being told the matter has been escalated to "relevant department", why am I still waiting to for the matter to be resolved???Does it take more than a month for the "relevant department to review the complain & act on it???Im really tired of saying the same thing over & over again.
rM
rebone M's update09 Dec 2016, 08:48
Reviewer Update
telkom
if there is no need to kep writting about the same matter, and yet im being told the matter has been escalated to "relevant department", why am I still waiting to for the matter to be resolved???Does it take more than a month for the "relevant department to review the complain & act on it???Im really tired of saying the same thing over & over again.