AN
Amy N
1 reviews | Active since Nov 2019
16 Nov 2021, 07:59
Unauthorised and Unjustified debit order by Telkom
My Telkom contract ended and I cancelled the contract one month is advance. Telkom to this day has been debiting me for random amounts on an account that was cancelled in due time. The invoices received and the amounts debited vary each month. I was debited in September 2021 and then now in November 2021.
This is a violation of my consumer rights and frankly it’s day light *******. Telkom can’t pick and choose the amount they debit and on what day. Horrific customer service from Telkom.
I will be reporting Telkom to the Independent Communications Authority of South Africa.
Helpful (0)
Replies (0)0
Replies (0)