pS
patrick S
1 reviews | Active since May 2012
17 Oct 2023, 14:02
Unapologeticly disgusted
I've requested that telkom email me a statement owing and a bank account number to make payment. It's 3 months and still no one has responded. Please do not debit the FNB account I no longer use that account. Also please advise when do these 2 contracts terminate. *** is over 24 months please cancel. *** I need to know when it ends. Not a single staff member is competent enough to listen and action these requests since 3 months ago. It's not just shocking it's downright a disgrace as to what telkom has become. A bunch of incompetence I've asked for the debit order to be stopped 3 months ago. Still going off a closed account that incurrs me more debt
Patrick ***
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patrick S's updateReviewer Update
19 Oct 2023, 10:28Telkom response
Dear Valued Customer, please find communication with regards to your request below:
Dear Patrick Sucram
Thank you for the e-mail sent to Telkom Billing enquiries.
The debit order is active, kindly contact Mobile support section at 081180 to cancel the debit order.
Kind Regards
Zoliswa Bosman
Once again the shocking and non existence service at telkom is apparent. I called your billing centre. Number you provided and they cannot stop the debit order. The sheer frustration of telkom is evident in the caliber of staff that are employed there. I am still incurring charges from debits going off a dormant account because of your incompetence and poor work ethics. Absolutely disgusted with telkom
I must be credited for all the bank charges on returned unpaid debits. You were told 3 months ago to stop debiting my fnb acct
Dear Valued Customer, please find communication with regards to your request below:
Dear Patrick Sucram
Thank you for the e-mail sent to Telkom Billing enquiries.
The debit order is active, kindly contact Mobile support section at 081180 to cancel the debit order.
Kind Regards
Zoliswa Bosman
Once again the shocking and non existence service at telkom is apparent. I called your billing centre. Number you provided and they cannot stop the debit order. The sheer frustration of telkom is evident in the caliber of staff that are employed there. I am still incurring charges from debits going off a dormant account because of your incompetence and poor work ethics. Absolutely disgusted with telkom
I must be credited for all the bank charges on returned unpaid debits. You were told 3 months ago to stop debiting my fnb acct
pS
patrick S's update19 Oct 2023, 10:28
Reviewer Update
Telkom response
Dear Valued Customer, please find communication with regards to your request below:
Dear Patrick Sucram
Thank you for the e-mail sent to Telkom Billing enquiries.
The debit order is active, kindly contact Mobile support section at 081180 to cancel the debit order.
Kind Regards
Zoliswa Bosman
Once again the shocking and non existence service at telkom is apparent. I called your billing centre. Number you provided and they cannot stop the debit order. The sheer frustration of telkom is evident in the caliber of staff that are employed there. I am still incurring charges from debits going off a dormant account because of your incompetence and poor work ethics. Absolutely disgusted with telkom
I must be credited for all the bank charges on returned unpaid debits. You were told 3 months ago to stop debiting my fnb acct
Dear Valued Customer, please find communication with regards to your request below:
Dear Patrick Sucram
Thank you for the e-mail sent to Telkom Billing enquiries.
The debit order is active, kindly contact Mobile support section at 081180 to cancel the debit order.
Kind Regards
Zoliswa Bosman
Once again the shocking and non existence service at telkom is apparent. I called your billing centre. Number you provided and they cannot stop the debit order. The sheer frustration of telkom is evident in the caliber of staff that are employed there. I am still incurring charges from debits going off a dormant account because of your incompetence and poor work ethics. Absolutely disgusted with telkom
I must be credited for all the bank charges on returned unpaid debits. You were told 3 months ago to stop debiting my fnb acct