Unallocated Funds

<p>In October 2016 my telkom debit order should have gone off but did not due to insufficient funds in my bank account. Immediatly after I noticed that the debit order did not go though I made a manaul payment of my monthly fee. Two weeks later my account got suspended as they did not allocate the funds - they then deducted R 905.35 from my bank account and my account got reactivated again, after numerous attempts to get Telkom to allocate the funds to my account they still have not - please assist as I have been to the store in Menlyn - conatced the Call Centre and sent through countless e-mails with my proof of payment with no success</p>