Unaithorized ********l Debits off my Account
<p>I wrote to this forum more than 2 months ago. I canceled my cellphone contrac through the proper Channels more than 10 months ago and still have various amounts debited off my Account on any days of the month. A Telkom person by the name of Monieb sent me an e mail 2 months ago to say they would sort out my problem . NOTHING. Not even a phone call ...Follow up e mails...NOTHING .!!!!!!! Amounts of up to R 2000 a day are being taken off my Account, sometimes twice a month. Who can afford this ?? I am beyond frustrated . What pathetic , unacceptable Service .</p> <p>SORT THIS OUT ...ONCE AND FOR ALL !!!!!!!!</p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Hi ,
Thank you for taking our call.
Your query is escalated to Retentions for further assistane. Feedback wil follow case ***3
Kind regards
William
Telkom Social Media Team
Hi ,
Thank you for taking our call.
Your query is escalated to Retentions for further assistane. Feedback wil follow case ***3
Kind regards
William
Telkom Social Media Team
