UNACCEPTALE & USELESS SERVICE

<p>Phone got ****** over the weekend.</p> <p> </p> <p>1st. Monday Morning I phoned to blacklist THE DEVICE ONLY and they blacklisted the sim card aswell which I only found out on Teusday morning. Does one not listen over the phone? I mean they record the calls dont they???? Go and listen to my call from Monday 20 March 2017!!</p> <p> </p> <p>2nd Telkom mobile offline for 2 days.</p> <p> </p> <p>3rd when attempting to do a sim swop they informed it is blocked and needs to be unblocked!!!!!</p> <p> </p> <p>4th 21st March 2017 At Westgate Shopping Centre Telkom Mobile Store they tell me the line can only be unblocked via the call centre and a case was logged and said it will take 72hours to be resolved.</p> <p> </p> <p>5th 22nd March NO the call centre said wer are sorry you need to go in to a telkom mobile store for the line to be unblocked????? So someone is uncompetent!!!!!</p> <p> </p> <p>6th 23March @13:00 Telkom Call Centre informed that they will need to log another case and I need to wait another 72 hours!!!</p> <p>Really?????? And one need to pay for such bad service???? I am not asking anyone for any favours all I am asking is to do your job you get paid to do!!!!!!!!!</p> <p> </p> <p>This is my business sim card that is blocked and this is really unaceptable! Perhaps I can ask telkom a fee for lack of income?????</p> <p> </p> <p> </p>