sG
saskia G
1 reviews | Active since May 2014
06 Jul 2015, 11:51
unacceptably long waiting period
i need to speak to telkom to renew my service package, have tried several times to call their<br> 'home' customer care centre and have waited 30 min plus without any luck. their<br> stores are so busy it will take you up to an hour to be helped, how am i supposed to<br> update my contract? Unacceptable!!
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Telkom's replyOfficial
06 Jul 2015, 14:22Hello jemimo,
We regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM123263.
Regards,
Joshua Mnisi
Telkom Social Media Team
We regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM123263.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply06 Jul 2015, 14:22
Official
Hello jemimo,
We regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM123263.
Regards,
Joshua Mnisi
Telkom Social Media Team
We regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.
Your social media reference number is SM123263.
Regards,
Joshua Mnisi
Telkom Social Media Team