MS
Melissa S
1 reviews | Active since Aug 2017
17 Aug 2017, 12:41
Unacceptable Service or lack of Service
I reported our telephone lines being ****** in July already. I have been told the next week that they are aware and that the cables have been ordered. Till this day I have had no feedback from them also the lines still have not been replaced. We are having to pay for Telkom's non existing line as well as Mweb who manage our non existing internet. Please can someone give me feedback or a date for replacing the cables or I will go elsewhere for better service.
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Replies (2)MS
Melissa S's updateReviewer Update
23 Aug 2017, 09:24Hi there, I still have had no response with a progress update as promised!
MS
Melissa S's update23 Aug 2017, 09:24
Reviewer Update
Hi there, I still have had no response with a progress update as promised!
MS
Melissa S's updateReviewer Update
28 Aug 2017, 10:20Hi Still no response from anybody from Telkom. I initially reported the line being ****** and Telkom promised that they have ordered the cable. A month later and I receive an sms that they are still investigating the problem on my line!!!!! I HAVE NO LINE!!!!! that is the problem!!!! If I do not get any update with a date of installation TODAY then I will be reporting to ICASA.
MS
Melissa S's update28 Aug 2017, 10:20
Reviewer Update
Hi Still no response from anybody from Telkom. I initially reported the line being ****** and Telkom promised that they have ordered the cable. A month later and I receive an sms that they are still investigating the problem on my line!!!!! I HAVE NO LINE!!!!! that is the problem!!!! If I do not get any update with a date of installation TODAY then I will be reporting to ICASA.