Unacceptable Service (oh yeah no service)

<p>We ordered our Wi-fi router through a team</p> <p>who came to our work. We gave them all of our documents to submit to send us the router.. After 5 weeks of not hearing ANYTHING I called in to find out what is going on, just so that they can advise me they dont have any record of our application?!?! Really Telkom...... This is not how you do business or is it?</p> <p> </p> <p>The lady also doesnt even answer ANY of my emails - her **********