Unacceptable Service from Telkom

I have relocated to New Zealand at the end of January 2016. before we left we just sold our house and had to cancel all our services. On 11 January I emailed my cancellation through to Telkom to disconnect my line and Wifi, No response (except for the automated email), I followed up with numerous calls and a visit to the branch in Canal Walk before I left, there was no trace of the cancellation, I emailed again on 25 January once again no response, in February the payment went off and that was fine as i had to give a months notice, March payment went off and now again in April. i emailed Telkom again on 1 April once again no response. I found a number that i could call from NZ and i was told that the line is active but they could not help me. I sent my mother in law to try and sort this out but they could not help her either. I mean this is frustrating, i cannot doing anything from here. I have left the country TELKOM, please cancel my line and Wifi. i have cancelled my debit order now and i want the reimbur*****t of money that was taken for the rental.<br> <br>