NT
Ndavhe T

1 reviews | Active since Aug 2015

03 Sept 2015, 18:27

UNACCEPTABLE SERVICE FROM TELKOM

I have reported a fault on a Telkom like, We call them every day with no success, Internet down time has costed my business a huge loss, We are loosing client each passing day. Fault number: 37BRK030815, We have escalated this some many time with one success. Can we please get someone to come fix our line. ***<br> <br> <br> A months has passed since i logged a fault with telkom, My issue still hasn't been attended to,My business has suffered a lot because of this, We can not make call and we do not have Internet, CAN WE PLEASE RESOLVE THIS. This is unseating because at the end of the month they will make up pay for services we didn't't us

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Replies (1)
Telkom
Telkom's reply03 Sept 2015, 19:02
Official
Hello Zitha89,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number SM138058 is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media