Unacceptable service and unnecessary charges

<p>Telkom, you really take the cake when it comes to bad service!</p> <p> </p> <p>I have tried to cancel my ADSL line and used your email cancellation service without any joy. No one has contacted me as yet and I'm very sure you're going to charge me for another month of bad service.</p> <p> </p> <p>I called your call centre (worst 10 minutes in the history of living), and your agent blatantly said there is nothing they can do as we need to use the email system - what a load of BS.</p> <p> </p> <p>Apart from this, I was charged a call out fee of R280 for a unecessary call out. Mind you, no one came to check the line, I didn't sign for the call out, so how is it that you can charge me for this?!</p> <p> </p> <p>Really disappointing, Telkom. You pride yourself on cnnecting people, but it seems your pathetic pervice doesn't speak to this.</p> <p> </p> <p>I will await a response, but already know not to hold my breathe.</p> <p> </p> <p>Zaheer </p>