1 reviews | Active since Sept 2014
UNACCEPTABLE SERVICE
<br> <br> I have spent 4 bleeding hours on the phone to Telkom in the last few weeks!! <br> <br> FIRST asking you to change the premise for my line to 31 January, THEN calling in to extend that date to 20th February. You called a few days later to confirm the changed date. An employee of mine has now been into your CBD outlet to find out that you cancelled the line on the 31st January and ignored EVERYTHING else I asked! You are SERIOUSLY messing with our operation here and it is 100% YOUR FAULT!! Bunch of absolute buffoons!! I've written on your Facebook wall and spend over R200 airtime today NOT being able to get through to you! My employee was told that I have to reapply because the line was cancelled but I will NOT because I made a huge effort and sat on your line for hours to ensure that you didn't do EXACTLY this!! Pick up a phone and deal with it!
Thank you for your post. Apologies for all inconveniences caused.
Kindly note that this matter has been escalated to our Back Office Team for further assistance. Feedback will follow. Ref: SM87190
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for your post. Apologies for all inconveniences caused.
Kindly note that this matter has been escalated to our Back Office Team for further assistance. Feedback will follow. Ref: SM87190
Kind Regards
Tebogo Nash
Telkom Social Media
