Unacceptable Service

<p>I submitted an application for a mobile LTE internet device on Monday last week. I was informed that my application had been sent for credit vetting that would take up to 48 hours. 8 days and 6 visits later - I am yet to be informed of the status of my application. I have been issued with multiple case numbers, the latest being ********** 1; and excuses ranging from the inability to open certain documents to system problems.</p> <p> </p> <p>It appears that Telkom is continuing to abuse their dominant position in the market with little regard being given to customer service and productivity levels. I will be sure to take my business else where if this disappointing company does not get its act together!</p>